NHTSA safety recall

Recall 25V380000

Wheels › Lugs/nuts/bolts/studs — Gem · reported 23 Jun 2025 · 5,353 vehicles potentially affected

What's wrong

GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.

The risk

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

The fix

Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.

NHTSA campaign
25V380000
Filed by
Gem Waev Llc
Report received
23 Jun 2025
Owners notified
7 Jul 2025
Potentially affected
5,353

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2022 Gem E2 2023 Gem E2 2024 Gem E2 2025 Gem E2 2022 Gem E4 2023 Gem E4 2024 Gem E4 2025 Gem E4 2022 Gem E6 2023 Gem E6 2024 Gem E6 2025 Gem E6 2009 Gem Elxd 2023 Gem Elxd 2024 Gem Elxd 2025 Gem Elxd

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →