NHTSA safety recall

Recall 25V457000

Equipment › Other › Labels — Mci · reported 8 Jul 2025 · 321 vehicles potentially affected

What's wrong

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

NHTSA campaign
25V457000
Filed by
Motor Coach Industries
Report received
8 Jul 2025
Owners notified
6 Aug 2025
Potentially affected
321

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2025 Mci D4520 2025 Mci D45crt 2025 Mci D45crtle 2025 Mci J3500 2025 Mci J4500 2026 Mci J4500

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →