NHTSA safety recall

Recall 25V691000 · manufacturer campaign 25SA2

Forward Collision Avoidance › Warnings › External/pedestrian Alert — Ford, Lincoln · reported 10 Oct 2025 · 43,438 vehicles potentially affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

The risk

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

The fix

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

NHTSA campaign
25V691000
Manufacturer campaign
25SA2
Filed by
Ford Motor Company
Report received
10 Oct 2025
Owners notified
5 Nov 2025
Potentially affected
43,438

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2025 Ford Explorer Hybrid 2024 Lincoln Nautilus Hybrid 2025 Lincoln Nautilus Hybrid 2026 Lincoln Nautilus Hybrid

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →