Recall 25V793000 · manufacturer campaign 25SC7

What's wrong

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.

The risk

Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.

The fix

Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →