NHTSA safety recall

Recall 25V868000

Structure › Emergency › Escape/egress/exit › Latching/release System — Gillig · reported 15 Dec 2025 · 6 vehicles potentially affected

What's wrong

Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

A window that opens during a crash may not properly retain passengers, increasing the risk of injury.

The fix

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

NHTSA campaign
25V868000
Filed by
Gillig, Llc
Report received
15 Dec 2025
Owners notified
16 Jan 2026
Potentially affected
6

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2013 Gillig Low Floor

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →