NHTSA safety recall

Recall 26V600000 · manufacturer campaign SR26-84

Equipment › Other › Labels — Volvo Bus · reported 18 Sep 2026 · 1,236 vehicles potentially affected

What's wrong

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

NHTSA campaign
26V600000
Manufacturer campaign
SR26-84
Filed by
Volvo Bus Corporation
Report received
18 Sep 2026
Potentially affected
1,236

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2009 Volvo Bus 9700 2010 Volvo Bus 9700 2011 Volvo Bus 9700 2012 Volvo Bus 9700 2013 Volvo Bus 9700 2014 Volvo Bus 9700 2015 Volvo Bus 9700 2016 Volvo Bus 9700 2017 Volvo Bus 9700 2018 Volvo Bus 9700 2019 Volvo Bus 9700 2020 Volvo Bus 9700 2021 Volvo Bus 9700 2022 Volvo Bus 9700 2023 Volvo Bus 9700 2024 Volvo Bus 9700 2025 Volvo Bus 9700

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →